I come to this point, fellow videogame lovers, like many people: after the final straw. Recently I bought Red Steel 2 used from Amazon. It was about $20, so I couldn't pass that up. It's on my "really should play" list. I was mostly looking forward to this game because I have yet to try out the motion plus attachment (I know, I know, but Wii Sports Resort just wasn't worth it for me). Much to my disappointment and infuriation, when I put the game in the disc was "unreadable." So after trying everything I could think of for the next 15 minutes, I surrendered to the faulty game. It had won. I was broken. Forced to retreat to Amazon and appeal for a refund, I found myself trying to remember the last time I had such resentment for a mere merchant.
In my younger years, I would frequent the local Gamestops and Best Buys in order to browse through their larger-than-mine collection of games. At the time I thought this was the only way to buy games. Never would I dare order it online; that would run the risk of being damaged in transit. And how could I ever return it if I got the wrong (or a faulty) item? Now I know that it's very easy to return an item online. Just like when dealing with actual stores, you must keep everything. Luckily, the online version doesn't come with a too-easy-to-throw-away receipt; it does, however, come with a box in which it should also be returned and a processing request which must be printed and shoved into that same, original box. But as we all well know, the worst thing about shopping online is not the hassle of a possible return.
The length of time spent waiting for your shipment is sometimes unbearable. For Red Steel 2, I was bursting with anticipation, which meant the 5-7 business days lasted about 5-7 months. To add to this, I'm just naturally a very impatient person. I'm bothered every morning by how long it takes me to get to work - it's a ten minute walk. But in all fairness, no one in our instant-gratification society of today enjoys waiting a week to use the item just purchased. "I paid for it now, so I should use it now." Not an uncommon opinion.
On the lighter side of online shopping, you can almost always guarantee a cheaper price. I've been to a few Gamestops since I returned Red Steel 2 and the used version is always at least five dollars more than from Amazon. Of course, few need to be lectured on the evils of the greedy Gamestop company. I know I've been rather proud of myself before for deciding not to use that store ever again. Within the last weeks, I've spent an increasing amount of time just browsing their used games. "Maybe I can get a good deal on something that got good reviews. Maybe some obscure, sleeper hit." Good luck with that.
It seems as if it's an even trade off. Pay more for instant gratification. But with pre-orders, you can play the new game the day it comes out and without anyone asking if you'd like to join any newsletters or hear about any kind of "reward card." Does this make stores obsolete? Why would anyone choose to get their videogame from some busy, line-filled mall when you can just sit in your room and have it, literally, hand-delivered? I used to think I had no more use for these shops, now stocked with nostalgia more so than anything I'd want to buy. And yet I come back to them now, as if I never felt ripped off by buying an expensive used game. This is because I'm tired of waiting. I feel now that if I could find a copy of Red Steel 2 that was less than $10 more, it would be spinning in my Wii by the end of the hour.
I realize everything I've said really just applies to the used games. When it comes to new games, I've mentioned the "same day it comes out" pre-order plan. Then with the systems themselves, I can't imagine preferring to buy them online. For those I still have my old paranoia of something, somehow, getting damaged. I want to delicately carry my system, like a newborn, coming home for the very first time. Portable consoles are the same way. I would never rely on the U.S. Mail to hold a 3DS with as much care as someone who wanted one. I can bet the thought, "Well, it's heavy so it's also probably tough" crosses their mind.
Here I am at this impasse. Should I return to the retail gaming world and spend some extra cash? Or can I be patient enough (and cheap enough) to get my games online? Red Steel 2 was the first defective game I've gotten through the internet, out of countless other items that worked perfectly. I've also received a defective game from a mall distributor - for which I lost money since I had thrown away the receipt and they could only return 60% of what I paid the day before. So clearly neither are perfect, but I'm wondering about the opinions of others. Do others have videogame online-shopping horror stories? Does anyone always prefer to walk in and hand their cash over to such an avaricious company? Will one eventually take all the business away from the other? I'll leave you with these questions to ponder while I personally try to get Gamestop to lower their prices by reading customer reviews off of Amazon.
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